Money Back Guarantee Policy

At MELRIONTH, we are dedicated to providing our customers with the highest quality products and exceptional service. We are confident in our offerings, and to demonstrate this, we provide a comprehensive money back guarantee to ensure complete satisfaction.

Eligibility for Refund

• Refunds are available within 30 days from the date of purchase.
• The product must be returned in its original condition, unused, and with all packaging intact.
• A proof of purchase, such as a receipt or order confirmation from MELRIONTH, must accompany the return.

Process for Returning Products

1. Contact our customer service team via email at [email protected] or call us at (555) 123-4567 to initiate a return.
2. Our team will provide you with a return authorization number, which must be included with the return package.
3. Ship the product to: MELRIONTH Returns Department, 123 Business Ave, Suite 400, Industry City, NY 10001.

Refund Processing

Upon receipt of the returned product, our team will inspect the item to ensure it meets the conditions stated above. Once verified, the refund will be processed within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.

Exceptions

Gift cards and personalized items are non-refundable. Additionally, any items marked as "final sale" at the time of purchase may not qualify for a refund. For further clarification, please reach out to our support team.

Contact Us

For any questions regarding our money back guarantee policy, please feel free to contact our customer service team at (555) 123-4567 or email us at [email protected].

Thank you for choosing MELRIONTH. We value your business and strive to ensure your complete satisfaction.